Navigating the Support at Home with Confidence
You may have heard that the government is replacing the Home Care Packages (HCP) program with the new Support at Home Program.
Change like this can be confusing and stressful. It’s easy to get lost in the legislation and worry about what it means for your care.
At YOUR AGED CARE AT HOME, we're here to make it simple.
Our promise has always been to deliver high-quality, no-nonsense care services, and that is exactly what we will continue to do. While the program names are changing, our commitment to you is not.
Our Bankstown Team is Here for You.
As a proud local provider based right here in the heart of Sydney, we're not just a faceless company. We are part of your community. Our job is to cut through the confusion for you.
You don't need to be an expert on government policy. We will handle the complexity so you can focus on what matters most: living well and independently in the home you love.
Why Our People Make the Difference.
We are deeply proud of our care team. We value our workforce, and we value the outstanding service they deliver to you.
We believe that high-quality care is only possible when you have a dedicated, respected, and professional team. This belief is at the heart of our business.
For you, this means:
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Consistency: Seeing the same familiar, friendly faces you know and trust.
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Quality: Receiving support from carers who are experts at what they do.
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Peace of Mind: Knowing your care team is supported by us, so they can focus 100% on supporting you.
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Simplified Pricing Approach: The new Act wants to code and price your care and services. We use plain English with a simple easy to understand price point.
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Care Management tracking: The Department wants to count the clock on each activity our Care Partners do for you. We guarantee that you will not have to worry about how long you spend on a call with our team.
As we transition to the "Support at Home Program," our number one priority is ensuring this high standard of service continues without interruption.
Have Questions? Get Clear, "No-Nonsense" Answers.
Whether you are an existing client or just starting to look for care, we are here to answer your questions in plain English.
Let us take the confusion out of the changes.
Contact our friendly team today for a simple, honest chat about what the new Support at Home Program means for you.
Our Mission
Your desire to stay in your own home is our core mission. We provide the passionate, personalised support you need to continue living your life, in your home, for the longest time possible.
Our support staff are hand-picked and matched to suit your individual needs and requirements to promote and support your independence and dignity. Our services take a holistic approach considering your physical, emotional, spiritual, cultural and social well-being.
We offer both subsidised and private home care services in the Sydney Metropolitan area.
Your Aged Care at Home is also a registered provider of the National Disability Insurance Scheme (NDIS), offering a range of supports to eligible participants.
Complimentary consultations are available to help you plan for your support needs to assist you to remain living in your own home for as long as possible.
Client Testimonials
“We feel very grateful for all the support from all the support workers who have made my husband and I very comfortable. Your team have provided various aids that ensure added safety in our home.”
— Biruta C
YACAH Blog
